Shipping policy
Standard Orders (Within India)
Delivery Timeline
- Orders are typically delivered within 7 working days from the date of placing the order.
- Delivery timelines may vary depending on your location and courier service availability.
Free Shipping
- We offer Free Shipping on all standard orders across India.
Order Processing
- Orders placed before 10:00 AM (IST) are generally processed on the same business day.
- Orders placed after 10:00 AM (IST) will be processed on the next working day.
- Orders are not dispatched on Sundays or Public Holidays due to courier partner unavailability.
- Please note that order processing may be delayed if additional payment authorization is required.
Shipping Partners
We primarily ship orders through:
- Delhivery
- Blue Dart
If these services are unavailable in your area, we will use another trusted courier partner to ensure timely delivery.
Order Tracking
- Once your order has been dispatched, you will receive:
- A shipping confirmation email.
- A tracking number to monitor your shipment.
Delivery Delays
While we strive to deliver your order within the estimated timeline, delays may occur due to:
- Public holidays
- Natural disasters
- Extreme weather conditions
- Courier network disruptions
- Other unavoidable or unforeseen circumstances
Delivery timelines are estimates and are calculated from the date of dispatch, not the date the order is placed.
Order Changes
Once your order has been dispatched, we are unable to:
- Change the delivery address.
- Update the registered contact number.
- Redirect the shipment to another location.
Need Help?
For any questions regarding your order status, delivery timeline, or shipment tracking, please:
- Check your shipping confirmation email for tracking details.
- Contact us at Itsyourmontclair@gmail.com.
Note: Delivery timelines are estimates only and may vary based on location, courier operations, and circumstances beyond our control. We are not liable for delays caused by exceptional or unforeseen events.